Returns & Exchanges
At Permanent Orbit, we want your new wardrobe staples to fit perfectly, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. We are committed to a seamless experience to ensure you find the right piece for your collection.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a pre-paid shipping label will be generated for you to download and print at home.
- 3.Package Your Items
Place the items in their original packaging, attach the shipping label securely to the outside, and drop the parcel at any authorized carrier location.
- 4.Receive Refund or Credit
After our team inspects the returned garments, your refund will be processed to the original payment method or your exchange will be shipped within 5-7 business days.