Frequently Asked Questions
Everything you need to know about your Permanent Orbit experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our returns portal to initiate a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are your materials sustainably sourced?
Yes, Permanent Orbit is committed to ethical fashion. We use organic cotton, recycled polyesters, and low-impact dyes in over 80% of our current collection.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Do you restock items that are sold out?
Many of our pieces are limited edition runs. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if we release a second drop.